Team Member - Fraud Risk Management

We are looking for a seasoned professional to join our Fraud Risk and Management team. In this pivotal role, you will be responsible to safeguard our customers and ensure the integrity of our digital payment channels. Key Responsibilities • Investigation & Resolution: Monitor desktop investigations to ascertain modus operandi for unauthorized transactions and resolve complex customer complaints. Strategic Oversight: Analyze fraud trends to recommend new exception scenarios and provide fraud-risk perspectives for new product launches. Regulatory Compliance: Ensure accurate and timely fraud reporting to regulatory bodies like the RBI and NPCI. External Liaison: Act as the primary contact for Law Enforcement Agencies (LEAs), the NCCRP portal, and audit requirements. Knowledge and Experience • 7- 10 years in Fraud Risk monitoring and investigationGraduate or Post Graduate degreeIn-depth knowledge of digital payment fraud trends and hands-on experience with monitoring tools. Strong written and verbal skills to effectively communicate with all levels of management and external partners. A self-starter who demonstrates accountability, confidence, and the ability to work independently.