Service Delivery Manager - Kochi / Bangalore

Key Responsibilities Own end-to-end service delivery for production systems, ensuring high availability and performance Manage Oracle E-Business Suite (EBS) environments, including support, upgrades, and optimization Oversee database administration (DBA) activities (backup, recovery, performance tuning, patching) Lead incident, problem, and change management processes for production systems Ensure adherence to SLAs, OLAs, and KPIs across services Coordinate with infrastructure teams for servers…