Job description
Job Description Relationship Manager / Senior Relationship Manager
Enriching Lives Winning as ONE
ABC Company Info
Aditya Birla Capital Limited ("ABCL") is the holding company for the financial services businesses of the Aditya Birla Group.
Aditya Birla Finance Limited
Aditya Birla Finance Limited (ABFL), a subsidiary of Aditya Birla Capital Limited, is among the leading well-diversified non-banking financial services company in India. ABFL offers customized solutions in the areas of personal finance, mortgage finance, SME finance, corporate finance, wealth management, debt capital markets and loan syndication.
What makes an ideal ABC Citizen
At ABC, we are constantly on the lookout for individuals who resonate with our 5 core values of Speed, Passion, Integrity, Seamlessness and commitment and live them every day, while also understanding our vision.
We believe in building leaders who thrive on challenges, take the onus of creating and sustaining strong teams, and forms strong networks as a result of effective relationship-building.
Role Details
Business
Aditya Birla Capital
Unit
Aditya Birla Finance Limited
Location
Mumbai
Role
Relationship Manager / Senior Relationship Manager
Department
Mid-Market & Supply Chain
Eligibility Criteria
Masters in Finance, 5-7 Years of Relevant Experience
Required Skills &
Competencies
The Mid Market and Supply Chain function is responsible for financing the short-term, medium-term, and long-term working capital and supply chain needs of SMEs through a suite of customized products with varied tenures.
The key business metrics for success include loan book size, profitability, and a zero-tolerance approach to delinquency.A strong understanding of business finance, loan structuring techniques, and credit administration is essential to building credibility with customers and gaining a competitive edge.
Deep knowledge of local market dynamicsincluding specific occupations/trades, industries, and local financial and investment preferencesis critical for structuring loans effectively and identifying new business opportunities.
Expand market share in targeted locations and outpace competition.
Continuously upgrade financial acumen, including knowledge of loan structuring methods and business financials, to build trust and credibility with customers.
Stay informed about recent market trends and evolving local market preferences to align with customer needs.
Ensure strong credit quality by conducting effective portfolio selection and pre-screening to minimize the risk of non-performing assets (NPAs).
Safeguard financed amounts by conducting post-sanction surveillance, maintaining strong client relationships, and monitoring collateral to ensure the complete safety of the financing.
Key Responsibilities:
1.
Sales Growth
Achieve sales targets through the following actions:
Drive pipeline funnel to achieve book size and market share.
Monitor local market trends and competitive offerings, identifying opportunities for business expansion in the region.
Ensure minimal client attrition through strong client engagement activities.
Regularly engage with investment bankers, chartered accountants, and brokers to source new business.
Raise escalation on delinquent cases/potential NPAs and closely monitor these through the team for collection dues.
Track key accounts in the portfolio for business health and early warning signs of NPAs.
2.
Client Acquisition & Relationship Management
Acquisition of new clients by identifying potential leads and conversion strategies.
Increase area business volume through strong cross-selling initiatives and innovative product offerings.
Cultivate deeper customer relationships by ensuring faster turnaround times (TATs) in collaboration with Credit Analysts.
Utilize technology to improve operational efficiencies and responsiveness in customer service, ensuring retention of existing customers.
3.
Disbursal
• Timely Loan Disbursement with Proper Documentation
Coordinating with internal stakeholders to process loan applications.
Responding to queries from internal teams to ensure timely and accurate disbursal.
Completing transactions with customers with the appropriate documentation.
4.
Market Intelligence
Gather market intelligence on competitive strategies, policies, and processes reg .