Senior Finance Analyst (Reporting & FP&A)

About Resonate CX Resonate CX is a fast-growing Australian SaaS company building an enterprise Customer Experience platform used by leading brands across Australia and globally. Our platform helps organisations listen to customers and employees at scale, turning feedback into clear, actionable insights using AI, analytics, and automation. We’re a lean, commercially focused team where Finance works closely with the CEO and leadership. This is a high-visibility role where your work directly supports business decisions — not just reporting. The Opportunity As we expand globally, we’re looking to hire a commercially minded Accountant in India, who enjoys both financial analysis and hands-on execution. This is not a pure reporting role — you’ll own the numbers, build models from scratch, and help explain what’s driving business performance. This role is best suited to someone who wants to grow into a Senior Finance role over time, while being comfortable operating in a lean environment. What You’ll Do Monthly Reporting & Close Own the monthly close process and reporting calendarDeliver management reports, budget vs actuals, and cash flow insights Financial Modelling & Forecasting Build and maintain financial models from scratch (forecasting, scenario planning, KPI tracking)Support budgeting and rolling forecasts SaaS Metrics & Insights Track and analyse key SaaS metrics (MRR, NRR, churn, CAC where relevant)Translate data into clear insights for Finance Manager and CEO Team Coordination (Light Oversight) Coordinate and review work across internal Junior and external bookkeeperEnsure AP, AR, and reconciliations run smoothly Hands-on Finance Operations Contribute to day-to-day finance operations as needed in a lean team Board & Leadership Support Assist with quarterly Board reporting and ad hoc analysis What We’re Looking For 4–7 years’ experience with exposure to monthly reporting, budgeting/forecasting, and financial modellingStrong Excel skills — able to build models from scratch (not templates)Commercial mindset — able to explain the “why” behind numbersComfortable working in a hands-on, lean environmentStrong organisation and ability to manage recurring deadlinesClear and confident written English (remote communication with Sydney team)Availability for partial overlap with AEST morningsNice to have: SaaS experience or familiarity with SaaS metricsXero / Futrli / Power BICA / CMA / ACCA Why Join Resonate CX Direct exposure to CEO and leadership decision-makingBuild financial models that are actually used in the businessStrong pathway toward a Senior Finance roleHands-on experience in a growing SaaS companyReal ownership — not just a reporting role Success in This Role Looks Like Monthly reports delivered accurately and on time without supervisionFinancial models actively used for planning and decision-makingClear, actionable insights provided to leadershipSmooth coordination across finance operations Get a Feel of Our Team and Culture https://www.youtube.com/watch?v=LmbYu49dclQhttps://www.youtube.com/watch?v=9Jnc4zagsc0https://www.youtube.com/watch?v=IsldquduZDs