Senior Associate - Operational Risk Associate

Senior Associate • Non-Financial Data Analytics & Reporting • IN The Senior Associate Non-Financial Data Analytics & Reporting serves as the enterprise-wide subject matter expert for the global Risk Analytics Data and Reporting (RADaR) team to develop data strategy, strengthen data & reporting governance and enhance reporting, metrics and analytics. Key Responsibilities And Duties This job partners closely with the leadership team to support the execution of their business goals from Data Analytics and Data Visualization while overseeing data system operations, batch support and governance. Educational Requirements University (Degree) Preferred Work Experience 5+ Years Required; 7+ Years Preferred Physical Requirements Physical Requirements: Sedentary Work Career Level 8IC Position Summary: Describe below the primary purpose and function of this job The Senior Associate Non-Financial Data Analytics & Reporting serves as the enterprise-wide subject matter expert for the Risk Analytics Data and Reporting (RADaR) team to develop high-quality, scalable, and well-governed Non-Financial Risk (NFR) reporting and visualization solutions. The role requires strong technical expertise in data visualization and analytics, combined with business analysis and project management capabilities to manage multiple stakeholders and concurrent initiatives. Knowledge of the Operational Risk domain is an added advantage and preferred. Key Duties & Responsibilities: Design, develop, and maintain enterprise-grade dashboards and management information for Non-Financial Risk using Tableau. Tableau Desktop, Tableau Server/Cloud administration and publishing workflowsPrepare detailed data analytics routines, scripts, queries, and procedures. Dashboard performance tuning (extract optimization, query reduction, context filters)Applies industry-specific data analytics, business intelligence and quantitative analysis techniques. Analyze and transform data from Snowflake and upstream systems to deliver accurate, timely, and actionable risk insights. Understanding of visualization best practices (color theory, chart selection, storytelling with data, UX for dashboards)Ability to translate raw business requirements into intuitive, self-service dashboards Experience connecting Tableau to multiple source types (relational databases, APIs, flat files, cloud storage)Develop reporting based on data sourced from Archer (or equivalent GRC platforms), including incidents, issues, business continuity, supplier risk management etc. Ensure consistency of data taxonomies and reporting standards across dashboards. Engage with business stakeholders to elicit, analyze, and document reporting requirements using structured business analysis techniques. Manage and coordinate multiple stakeholders across Risk, Compliance, Technology, and Data functions. Provide clear communication, status updates, and issue management across reporting initiatives. Support end-to-end delivery of reporting initiatives, including planning, development, testing, UAT, and production release. Apply project management discipline to manage timelines, milestones, risks, and dependencies across concurrent workstreams. Identify opportunities to automate, standardize, and enhance Non-Financial Risk reporting and visualization. Participate in discussions with senior management when communicating data analytic results and solutions. Management/Leadership Responsibility: NA Budget Responsibility: NA Impact of Role Internal Business Area of Impact • Own team, Business, R&C Stakeholders Skills Required Tableau: Advanced dashboard development, performance optimization, and data visualization best practices. Snowflake: Advanced SQL skills and experience working with cloud-based data warehouses. Archer (GRC platform): Working knowledge of risk data structures and reporting (preferred)Strong analytical skills with attention to detail and data accuracy.ETL tool experience (IBM Data Stage, Talend, Informatica, SSIS, etc.)Experience in data acquisition (i.e. ETL, ELT), management (cataloging, indexing, profiling), and administration (i.e., security, operations, optimization). Proficiency/Working knowledge of Word and PowerPointProficiency with Microsoft ExcelAnalytical thinking & problem-solving attitudeExcellent written and verbal communication skillsSelf-motivated and results orientedTeam player Functional Knowledge Required Knowledge of Risk and Compliance governance frameworks and management information requirements. Operational Risk domain knowledge (e.g., incidents, KRIs, RCSAs, issues management) is an added advantage and preferred. Data Governance/Data Stewardship experience Experience in a financial services firm in a compliance or risk functionStrong Analytical skills Required Education: Job Requirements And Qualifications: Technical B.E / B. Tech Computer Science; Information Technology; Data Science Preferred Education: Technical Advanced certification in Tableau, Snowflake (added advantage) Required Experience: 5-10 years Non-Financial Risk Reporting & Analytics Preferred Experience: 10+ years Overall Hiring Preference Typical Working Hours: (12PM IST to 9PM IST) (2:30 AM EST to 11:30 AM EST) Related Skills Analytical Skills, Business Acumen, Business Process Understanding, Compliance, Conflict Management, Consultative Communication, Critical Thinking, Influence, Market/Industry Dynamics, Relationship Management, Risk Analysis/Analytics, Risk Monitoring _____________________________________________________________________________________________________ Company Overview TIAA Global Capabilities was established in 2016 with a mission to tap into a vast pool of talent, reduce risk by insourcing key platforms and processes, as well as contribute to innovation with a focus on enhancing our technology stack. TIAA Global Capabilities is focused on building a scalable and sustainable organization , with a focus on technology , operations and expanding into the shared services business space. Working closely with our U.S. colleagues and other partners, our goal is to reduce risk, improve the efficiency of our technology and processes and develop innovative ideas to increase throughput and productivity. We are an Equal Opportunity Employer. TIAA does not discriminate against any candidate or employee on the basis of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other legally protected status. Our Culture of Impact At TIAA, we're on a mission to build on our 100+ year legacy of delivering for our clients while evolving to meet tomorrow's challenges. We equip our associates with future-focused skills and AI tools that enable us to advance our mission. Together, we are fighting to ensure a more secure financial future for all and for generations to come. We are guided by our values: Champion Our People, Be Client Obsessed, Lead with Integrity, Own It, and Win As One. They influence every decision we make and how we work together to serve our clients every day. We thrive in a collaborative in-office environment where teams work across organizational boundaries with shared purpose, accelerating innovation and delivering meaningful results. Our workplace brings together TIAA and Nuveen's entrepreneurial spirit, where we work hard and work together to create lasting impact. Here, every associate can grow through meaningful learning experiences and development pathways—because when our people succeed, our impact on clients' lives grows stronger. Accessibility Support TIAA offers support for those who need assistance with our online application process to provide an equal employment opportunity to all job seekers, including individuals with disabilities. If You Are a U.S. Applicant And Desire a Reasonable Accommodation To Complete a Job Application Please Use One Of The Below Options To Contact Our Accessibility Support Team: Phone: (800) 842-2755 Email: accessibility.support@tiaa.org Privacy Notices For Applicants of TIAA, Nuveen and Affiliates residing in US (other than California), click here. For Applicants of TIAA, Nuveen and Affiliates residing in California, please click here. For Applicants of TIAA Global Capabilities, click here. For Applicants of Nuveen residing in Europe and APAC, please click here. , Position Summary: Describe below the primary purpose and function of this job The Senior Associate Non-Financial Data Analytics & Reporting serves as the enterprise-wide subject matter expert for the Risk Analytics Data and Reporting (RADaR) team to develop high-quality, scalable, and well-governed Non-Financial Risk (NFR) reporting and visualization solutions. The role requires strong technical expertise in data visualization and analytics, combined with business analysis and project management capabilities to manage multiple stakeholders and concurrent initiatives. Knowledge of the Operational Risk domain is an added advantage and preferred. Typical Working Hours: (12PM IST to 9PM IST) (2:30 AM EST to 11:30 AM EST)