Renewals Account Manager

Job Description Summary The Renewals Account Manager (RAM) is responsible for managing a defined portfolio of recurring software renewal ARR, ensuring high Gross Revenue Retention (GRR), on-time renewals, and accurate forecasting. This role is a key enabler of the company’s transition to an ARR-driven subscription business and positions renewals as a proactive, value-driven customer lifecycle touchpoint. The RAM operates as part of the RevOps model, working closely with Sales, Customer Success,…