REF99597Y_2026245189 - 4 to 7 years - Platform Support Lead

Job Description Platform Support Lead Experience : 4-7 yrs. Role Summary Experience in providing technical support on critical software platforms with strong problem-solving and communication skills and the willingness and flexibility to work well as part of a quality-oriented team. Manages queue health, shift coverage, performance, reporting, knowledge quality, and continuous improvement while directly supporting critical incidents and enterprise cases in a 24×7 model. Key Responsibilities Ope…