REF100320U_2026246879 - Desktop Support Management - 5 plus years experience

Job Description Project governance for all deliverables. Ensure Service Levels are consistently met with continuous improvement. Daily monitoring of tickets across locations. Weekly calls with location SPOCs for SDP Tickets / Change Request / Ramp ups • Ramp down. Pro Active • IT Asset Inventory management, EPO Compliance, SCCM Compliance. Ensure right skill resource availability across locations. Structured engagements for continuous improvement. Regular team engagement (Weekly / Monthly) to understa…