Opening for Fresher (International Voice Process - Banking)

Opening for Fresher JOB PROFILE SUMMARY Handles customer interactions (email, telephone, etc.), providing outstanding customer service. Is knowledgeable in a limited number of Commercial products, or products of low complexity. By using job knowledge and the information available, makes every effort to answer the customer's question/solve the problem. Educates the customer about Banking products and services. JOB DESCRIPTION GENERAL FUNCTION: Handles customer interactions (email, telephone, etc…