IT Service Analyst

Key Responsibilities: Execute IT Disaster Recovery events across the organisation, working in-person with stakeholders to ensure successful delivery, accurate documentation, and timely closure of all actions. Own and manage our Service Impacting Release (SIR) window, ensuring the process is followed rigorously and all efforts are made to minimise risk, maintaining our strong track record of successful releases. Execute the planning, coordination, and execution of IT DR events across critical bu…