Help Desk Support Technician

Skill Set: Deskside Support Technician Level 2 Language: English & Hindi Location: Hyderabad, India Contract: B2B/Freelance Days per week: 5 days per week Key Responsibilities: 1) Desktop, laptop, and peripheral basic troubleshooting (Windows, macOS, Linux OS, printers, mobile phones etc.) 2) Provisioning and deprovisioning of corporate devices (laptops, phones) 3) Replace broken devices with temporary devices in accordance with Ericsson’s processes 4) Provide technical guidance to end users fo…