Customer Service Representative - Customer Operations

GENERAL SUMMARY OF POSITION Customer Service Representative provides maximum customer satisfaction by efficiently managing: - the customer portfolio of his/her business or region • all internal customer service-related processes in close cooperation with his/her internal customers like Sales, Logistics, Marketing, Credit & Control and Master Data RESPONSIBILITIES & SPECIFIC ACCOUNTABILITIE Act as prime contact person for the customers of his/her portfolio Ensure timely delivery of correct produ…