Customer Associate (0-2 years Exp ONLY)

Job Description Summary : Provide daily support for Mobile/Online research panels through email, phone, and other communication tools. Act as the primary point of contact for research participants, ensuring a high level of customer service. Assist in the development and enhancement of panelist communications, including emails, translations, and web content. Identify and escalate process improvement opportunities and potential risks related to panel management. Ensure compliance with market and …