Job description
1.
Collection & Recovery Ensure timely collection of EMI, overdue installments, and outstanding dues.
Follow up with customers through calls, visits, and digital communication.
Achieve monthly collection and recovery targets.
Minimize delinquency and bucket movement in the assigned portfolio.
2.
Portfolio Management Monitor customer repayment behavior and overdue accounts.
Maintain portfolio quality within company-defined parameters.
Track NPA (Non-Performing Asset) accounts and initiate recove…
