Associate III - T24 with Production Support

Role Responsibilities : Monitor and resolve production issues in T24 environments (R17), including COB batch jobs and EEE. Design and support T24 versions, enquiries, APIs, and local developments with hands-on troubleshooting. Create SOPs, automate recurring issues, and mentor junior team members on production workflows. Escalate incidents per SLA, maintain documentation, and implement dashboards/runbooks for system health. Job Requirements : 4 years of experience in T24 Production Support with…