Analyst IT Operations(End User Applications Support Engineer)

Job Description 3-5 Years of experience Administer and manage SaaS productivity tools (Adobe, Lucidchart, Smartsheet, SurveyMonkey, and others) to ensure reliability and optimal performance. Provide advanced troubleshooting and serve as an escalation point for complex end-user application issues from Service Desk and Field Services. Oversee automation and integration management to streamline workflows and reduce manual effort across the enterprise. Collaborate with the Software Asset Management…